Last updated June 8, 2026

Terms of Service

These Terms of Service govern your access to and use of the DebTera service, websites, and APIs. By creating an account or otherwise using the Service, you agree to be bound by these Terms.

1. Eligibility & Accounts

  • You must be at least 18 years old and able to form a binding contract.
  • You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
  • You agree to provide accurate, current, and complete information when registering and to update it as necessary.

2. The Service

DebTera provides a reconciliation, analytics, and reporting dashboard for licensed retail and dispensary operators. The Service may connect to third-party systems, such as Intuit QuickBooks Online and your point-of-sale provider, to read accounting, sales, and financial data on your behalf. The Service is provided on a subscription basis and may include free trials, paid plans, or usage-based billing as described at the time of purchase.

3. Third-Party Integrations (including QuickBooks Online)

  • When you connect a third-party integration, you grant DebTera permission to access and process the data exposed by that integration on your behalf, in accordance with the scopes you approve.
  • The QuickBooks Online integration is read-only. DebTera does not perform payments, money movement, lending, or other write operations.
  • You represent that you have the authority to connect the third-party account and authorize DebTera's access to its data.
  • Use of third-party services is also governed by the terms and policies of those third parties. DebTera is not responsible for the availability, accuracy, or behavior of third-party services.
  • You may disconnect any integration at any time from the dashboard. Upon disconnect we will revoke our refresh token with the third party and delete the encrypted credentials from our systems.

4. Acceptable Use

You agree not to:

  • Use the Service in violation of applicable law, regulation, or third-party rights.
  • Reverse engineer, decompile, or attempt to discover the source code of the Service.
  • Probe, scan, or attempt to compromise the security of the Service or any connected system.
  • Use the Service to transmit malware, harassing, infringing, or unlawful content.
  • Resell or sublicense the Service except as expressly permitted in a written agreement with DebTera.

5. Customer Data

  • As between you and DebTera, you retain all rights, title, and interest in the data you upload or that we ingest from your connected systems on your behalf ("Customer Data").
  • You grant DebTera a limited license to host, process, and display Customer Data as necessary to provide the Service to you.
  • You are responsible for the accuracy and legality of Customer Data and for ensuring you have the right to provide it to DebTera.

6. Privacy

Our handling of personal information is described in the Privacy Policy, which is incorporated into these Terms by reference.

7. Fees

Fees, if any, will be communicated at the time of purchase or in a separate order form. Unless stated otherwise, fees are non-refundable. We may change pricing on prospective billing periods with reasonable notice.

8. Service Availability

We strive to keep the Service available, but we do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, third-party outages (including Intuit, Clerk, or our hosting providers), or other events outside our reasonable control. We are not liable for any unavailability of third-party services.

9. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, DEBTERA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. DEBTERA DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY ANALYTICS OR REPORTS ARE FREE OF INACCURACIES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEBTERA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE. DEBTERA'S AGGREGATE LIABILITY UNDER THESE TERMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE FEES YOU PAID FOR THE SERVICE DURING THAT PERIOD, OR USD $100 IF YOU HAVE PAID NO FEES.

11. Indemnification

You agree to defend, indemnify, and hold harmless DebTera and its affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses arising out of (a) your use of the Service in violation of these Terms or applicable law, or (b) your Customer Data or your authorization of any third-party integration.

12. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access for violations of these Terms or to comply with law. Sections that by their nature should survive termination will survive (including Customer Data, Disclaimers, Limitation of Liability, Indemnification, and Governing Law).

13. Governing Law & Disputes

These Terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict-of-laws rules. The state and federal courts located in New Jersey will have exclusive jurisdiction over any disputes, except where prohibited by law.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or a prominent notice in the dashboard before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

Legal questions
legal@debtera.com